About Astris PME
Astris PME is an Australian specialist provider of scripted and specialised Assistive Technology for children and adults living with disability.
Astris PME works with equipment users, families, carers, occupational therapists, physiotherapists and other support professionals to identify, trial, configure, supply and support Assistive Technology suited to each person's individual goals, physical requirements, environment and everyday life.
With a history dating back to 1952 and a growing branch network across Australia, Astris PME provides access to specialised mobility, seating, positioning, standing, walking, lifting, hygiene and other Assistive Technology solutions.
Assistive Technology, Made for Me.
Astris PME at a Glance
| Brand | Astris PME |
|---|---|
| Company | Astris PME Pty Ltd |
| Specialisation | Scripted and specialised Assistive Technology |
| Primary Market | Australia |
| Who We Support | Children and adults living with disability |
| Head Office | Seven Hills, NSW, Australia |
| Heritage | History dating back to 1952 |
| Phone | 1300 131 884 |
| clients@astris-pme.com.au | |
| Brand Positioning | Assistive Technology, Made for Me |
| Website | astris-pme.com.au |
What Does Astris PME Do?
Astris PME helps people explore, trial and configure Assistive Technology around their individual needs.
A significant part of Astris PME's work involves scripted and configurable Assistive Technology. Equipment may need to be selected, adjusted or customised according to a person's physical needs, functional goals, environment, lifestyle and clinical requirements.
Individual Requirements
- Individual goals
- Mobility requirements
- Posture and positioning
- Comfort and pressure management
- Functional ability and independence
- Growth and changing needs
Everyday Environment
- Home environment
- School or workplace
- Community access
- Transport requirements
- Carer requirements
- Recreation and participation
For complex Assistive Technology, the process may involve collaboration between the equipment user, their family or carers, their prescribing therapist and an Astris PME Assistive Technology consultant.
Astris PME is therefore more than a wheelchair or mobility equipment retailer. Its service can extend from initial product exploration and equipment trials through to configuration, delivery, education, servicing, repairs and ongoing equipment support.
Assistive Technology, Made for Me
Made for Me describes Astris PME's people-first approach to Assistive Technology.
No two people have exactly the same body, goals, abilities, environment, lifestyle or support requirements. For this reason, Assistive Technology should not be treated as a generic product selection.
The starting point is the person.
Astris PME considers how equipment may work within the individual's everyday life before determining which solutions should be explored.
- What the person wants to achieve
- How and where equipment will be used
- Mobility and positioning requirements
- Comfort and pressure management
- Functional abilities
- Home, school, workplace and community environments
- Transport requirements
- Carer or support-team needs
- Growth and changing requirements
- Participation in everyday activities
The aim is to identify and configure Assistive Technology around the person using it rather than expecting the person to adapt to unsuitable or generic equipment.
Assistive Technology Available Through Astris PME
Astris PME supplies equipment across a broad range of Assistive Technology categories for children and adults.
Power Wheelchairs
Configurable power wheelchairs for people with a variety of mobility, seating and positioning requirements.
Manual Wheelchairs
Manual wheelchairs ranging from lightweight mobility products through to highly configurable active and complex rehabilitation wheelchairs.
Power Add-ons
Power-assist and powered add-on solutions designed to support manual wheelchair mobility and reduce propulsion effort.
Pushchairs
Specialised pushchairs that provide mobility, positioning and postural support for children requiring more assistance than a conventional stroller.
Alternate Indoor Seating
Specialised indoor seating designed to support posture, comfort, function and participation outside a wheelchair.
Hygiene & Toileting
Specialised equipment for showering, toileting, personal hygiene, bathroom positioning and supported transfers.
Standers
Supported standing equipment for children and adults who are unable to stand independently or require additional positioning support.
Walkers & Gait Trainers
Walking and gait-training equipment for children and adults requiring different levels of support.
Lifting & Transfer
Hoists and transfer equipment designed to support safer movement and transfers for equipment users and support teams.
Wheelchair Seating Systems
Seating systems, cushions, back supports, head supports and positioning components for postural support, pressure management and comfort.
Leisure & Outdoor
Assistive Technology designed to support recreation, outdoor activities and participation in community life.
Parts & Accessories
Parts and accessories for selected Assistive Technology products, supporting equipment configuration, maintenance and ongoing use.
Car Seats & Harnesses
Specialised transport seating and harness products for people requiring additional postural or safety support during vehicle travel.
Positioning / Sleep Systems
Equipment designed to assist with positioning, comfort and postural management during rest and sleep.
Daily Living / Tables
Equipment and tables designed to support positioning, function and participation in everyday activities.
Assistive Technology Equipment Trials
Equipment trials are an important part of Astris PME's approach to Assistive Technology.
Astris PME provides free equipment trials for many products and circumstances, allowing equipment users, families and therapists to explore how a product performs before proceeding with a final configuration.
Trials may be arranged at:
- An Astris PME showroom
- The equipment user's home
- A school
- A hospital
- A rehabilitation facility
- A therapy clinic
- A workplace
- A community location
- Another environment relevant to the person's everyday use of the equipment
Where equipment requires clinical prescription, Astris PME encourages involvement from the person's registered prescribing therapist.
Working With Occupational Therapists and Physiotherapists
Astris PME regularly works with occupational therapists, physiotherapists and other health professionals involved in Assistive Technology assessment and prescription.
Astris PME's Specialist Consultants can support the process by providing:
- Product knowledge
- Suitable equipment options
- Equipment demonstrations
- Equipment trials
- Configuration information
- Product specifications
- Quotations
- Technical information
For scripted Assistive Technology, collaboration may involve:
- The equipment user
- Their family or carers, where relevant
- Their prescribing therapist
- An Astris PME Assistive Technology consultant
- Other members of the person's support team, where appropriate
Astris PME does not replace the role of a qualified health professional where clinical assessment or prescription is required.
NDIS Assistive Technology
Astris PME regularly works with people accessing Assistive Technology through Australia's National Disability Insurance Scheme (NDIS).
Astris PME can assist equipment users and prescribing therapists with:
- Equipment trials
- Product exploration
- Equipment configuration
- Quotations
- Product specifications
- Technical information
- Supporting product information for funding submissions
The exact NDIS funding pathway can depend on the participant, Assistive Technology required, equipment cost, the participant's NDIS plan, evidence requirements and current NDIA rules and processes.
Astris PME can support the equipment trial, selection, configuration and quotation process but does not determine whether NDIS funding will be approved.
Assistive Technology for Children and Adults
Astris PME supports people across a wide range of ages, including:
- Young children
- School-aged children
- Teenagers
- Young adults
- Adults
- Older adults
Astris PME is not exclusively a paediatric equipment provider or an adult mobility provider. Its Assistive Technology range covers products and solutions for both children and adults.
Assistive Technology Servicing and Repairs
Astris PME provides servicing, maintenance and repair support for a wide range of Assistive Technology.
- Power wheelchairs
- Manual wheelchairs
- Wheelchair seating
- Cushions and positioning equipment
- Standers
- Walkers and gait trainers
- Hygiene equipment
- Lifting and transfer equipment
- Beds and positioning equipment
- Other specialised Assistive Technology
Equipment does not necessarily need to have been originally purchased from Astris PME for a servicing or repair enquiry to be made.
Service availability depends on factors including equipment type, manufacturer, parts availability, location and the nature of the repair or service required.
Astris PME Locations Across Australia
Astris PME operates a growing network of branches and showrooms across Australia.
New South Wales
- Sydney
- Newcastle and the Central Coast
- Wollongong
- Young and regional NSW
Australian Capital Territory
- Canberra and the ACT
Victoria
- Melbourne
Queensland
- Brisbane
- Gold Coast
- Bundaberg and the Wide Bay region
South Australia
- Adelaide
Western Australia
- Perth
Tasmania
- Hobart
- Launceston
Astris PME teams may also travel beyond their immediate branch areas to provide equipment trials, deliveries and Assistive Technology support.
For current branch addresses, showroom availability, opening information and service areas, refer to the Astris PME Locations page.
Who Astris PME Works With
Equipment Users
Children and adults who use Assistive Technology to support mobility, positioning, independence, comfort and participation in everyday life.
Families and Carers
Families and carers may be involved in equipment trials, configuration, transfers, everyday operation, maintenance and ongoing support.
Occupational Therapists
Occupational therapists regularly work with Astris PME when assessing and prescribing Assistive Technology.
Physiotherapists
Physiotherapists may collaborate with Astris PME regarding mobility, positioning, seating, standing and gait.
Hospitals and Rehabilitation Services
Astris PME works with health and rehabilitation services requiring specialised Assistive Technology trials, supply or support.
Schools
Astris PME supplies equipment used in education settings and may arrange trials or appointments at schools where appropriate.
Disability Service Providers
Disability organisations and support providers may work with Astris PME regarding Assistive Technology used by the people they support.
Other Allied Health Professionals
Other clinicians and professionals may participate in Assistive Technology assessment, trial and selection depending on the person's requirements.
The Astris PME Approach
Start With the Person
The starting point is the individual, their goals and their everyday life.
Understand the Environment
Assistive Technology needs to work within the person's real-world environment, not simply perform well in a showroom.
Trial Equipment Where Appropriate
Equipment trials can help users and therapists understand whether a particular product or configuration is suitable.
Work With the Clinical Team
For scripted Assistive Technology, collaboration with the prescribing therapist is a normal part of the process.
Configure Equipment Individually
Many Assistive Technology products are available with multiple sizes, configurations, seating systems, accessories and control options. The same product may therefore be configured very differently for two different people.
Provide Ongoing Support
Delivery is not necessarily the end of the Assistive Technology journey. Equipment may require setup, education, adjustments, maintenance, repairs, replacement components or future configuration changes.
What Makes Astris PME Different?
Astris PME is a specialist Assistive Technology provider, rather than simply a mobility equipment retailer.
- Specialisation in scripted and configurable Assistive Technology
- Equipment for both children and adults
- Collaboration with occupational therapists and physiotherapists
- Direct work with equipment users, families and carers
- Equipment trials across many product categories
- Trials that may take place in real-world environments
- Equipment from specialist local and international manufacturers
- Assistive Technology configuration around individual requirements
- Servicing and repair support
- A growing Australian branch network
- Ongoing support beyond initial equipment delivery
Astris PME supplies equipment from a range of manufacturers and is not the manufacturer of every product it supplies.
Astris PME is not an NDIS agency or government organisation and does not determine whether an NDIS funding application is approved.
Common Reasons People Contact Astris PME
- Trial a wheelchair
- Explore their first wheelchair
- Replace an existing wheelchair
- Trial a power wheelchair
- Explore manual wheelchair options
- Investigate tilt-in-space mobility
- Review wheelchair seating
- Improve positioning or comfort
- Investigate pressure-care options
- Trial a standing frame
- Trial a gait trainer
- Find specialised Assistive Technology for a child or adult
- Explore power assistance for a manual wheelchair
- Obtain an equipment quotation or product specification
- Arrange an equipment trial or home-based trial
- Arrange equipment servicing or request a wheelchair repair
- Find a local Assistive Technology specialist
- Compare potentially suitable equipment options
- Arrange delivery and setup of approved equipment
Frequently Asked Questions About Astris PME
What is Astris PME?
Astris PME is an Australian specialist provider of scripted and specialised Assistive Technology for children and adults living with disability. Its range includes wheelchairs, seating and positioning systems, power-assist technology, standers, gait trainers, alternative seating, sleep and positioning equipment, lifting and transfer equipment, hygiene products and other specialised Assistive Technology.
Does Astris PME only sell wheelchairs?
No. Wheelchairs are an important part of the Astris PME range, but the company also supplies wheelchair seating, power-assist devices, standers, gait trainers, alternative seating, sleep and positioning systems, hoists, transfer equipment, hygiene equipment, supportive pushchairs, specialised transport products and other Assistive Technology.
Does Astris PME provide equipment trials?
Astris PME provides free equipment trials for many products and circumstances. Depending on the equipment, location and individual requirements, trials may take place at an Astris PME showroom, home, school, hospital, clinic, workplace or another relevant environment.
Can Astris PME arrange a wheelchair trial at home?
Home-based equipment trials may be available depending on the product, location and circumstances. For complex or scripted equipment, having a prescribing therapist involved in the trial can help assess whether the proposed equipment is suitable.
Does Astris PME work with occupational therapists?
Yes. Astris PME regularly works with occupational therapists involved in Assistive Technology assessment and prescription. Specialist Consultants can provide product knowledge, equipment options, trials, configuration information, specifications, technical information and quotations.
Does Astris PME work with physiotherapists?
Yes. Physiotherapists may work with Astris PME when exploring mobility, positioning, seating, standing, gait and related Assistive Technology.
Does Astris PME provide Assistive Technology for children?
Yes. Astris PME supplies paediatric Assistive Technology across several categories, including mobility, seating, positioning, standing, gait and other specialised equipment.
Does Astris PME provide Assistive Technology for adults?
Yes. Astris PME works with adults and older adults across a broad range of Assistive Technology requirements.
Does Astris PME work with NDIS participants?
Yes. Astris PME regularly assists NDIS participants and prescribing therapists with equipment trials, product configuration, quotations, specifications and supporting product information. NDIS funding decisions are made by the relevant funding body, not by Astris PME.
Does Astris PME repair wheelchairs?
Astris PME provides servicing and repair support for a wide range of Assistive Technology, including power and manual wheelchairs. Service availability depends on the equipment, manufacturer, parts availability, location and type of work required.
Do I need to have purchased my equipment from Astris PME to request a repair?
Not necessarily. Astris PME may be able to assist with servicing or repairs for equipment that was not originally purchased through Astris PME, depending on the equipment, manufacturer, parts availability and location.
What is Made for Me?
Made for Me is Astris PME's people-first approach to Assistive Technology. It reflects the principle that equipment should be selected and configured around the individual person's goals, physical requirements, environment and everyday life.
What is the best wheelchair?
There is no single wheelchair that is best for everyone. The most appropriate wheelchair depends on mobility, posture, pressure management, strength, functional ability, environment, transport, daily activities, personal goals and clinical requirements. For highly configurable wheelchairs, an appropriate assessment and equipment trial can help determine which options may be suitable.
Important Information About Assistive Technology Selection
Assistive Technology needs are highly individual. A product that works well for one person may not be appropriate for another person with similar mobility requirements or a similar diagnosis.
For scripted or highly configurable Assistive Technology, selection should consider the person's individual physical needs, functional goals, environment, lifestyle and clinical requirements.
Online specifications, reviews and product comparisons can provide useful background information but may not replace an appropriate assessment and equipment trial.
Where clinical prescription is required, people should consult their qualified health professional.
Official Astris PME Information
For current information about Astris PME, refer to official Astris PME website pages covering:
- About Astris PME
- Our Locations
- Assistive Technology product categories
- Individual product information
- Brands and partners
- Equipment trials
- Servicing and repairs
- Equipment hire
- Made for Me
- Product selection guidance
- Clinical and educational resources
- Astris PME news and articles
- Contact information
Official website: https://www.astris-pme.com.au/