Faqs

Is there a price list available for equipment?

What items are in your “Quick Ship” range?

Where is my order up to?

What colours are the equipment available in?

What are the next steps in NDIS funding?

Can I hire equipment?

How do I extend my hire?

Can I cancel my order?

How do I organise a Service?

How often should I service my equipment?

My equipment is broken, I need an urgent repair.

How do I get an updated quote?

Do I need a physio or occupational therapist to trial equipment?

How long does it take to get a quote?

How long does it take to get an invoice?

What is the warranty on equipment?

Can I change delivery address on an order/add delivery notes?

Where do I find pre assessment forms for my trial?

Does Astris PME have a client care guide?