Thank You For Your Enquiry
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Thank you for reaching out. We’re here to help you find the equipment and support that best suits your needs. Our team is now reviewing your enquiry so we can connect you with the most appropriate options and guidance.
We endeavour to respond to all enquiries within 1 business day. If your request is urgent, please contact us directly on 1300 131 884.
If there’s anything more you’d like us to know, or if you have additional questions, please feel free to email us at clients@astris-pme.com.au. We’re here to support you every step of the way.
What Our Valued Clients Have To Say...
Our son Ryan is finally able to sit upright for the first time without bulky straps, harnessing, neck brace and other usual supports in his new SmartSeat Pro. Now that power has been added to his wheelchair, it’s like a rocket and he loves it! We can finally get outside and in the car! Thank you so much to Astris PME for helping support our son for well over 10 years now.
Michelle Piefke
Thank you so much for your wonderful support for my client who had surgery a few weeks ago. Variety Club and Astris PME went above and beyond to ensure my client was able to start her rehabilitation on time. We were anticipating some pain and tears but she enjoyed being upright after so long and gave us some lovely smiles. Great work Astris PME! This is a great outcome for my client and her family who are most grateful to all involved.
Deb Emelhain
It was great to have the Product Consultants from Astris PME come out to our workplace with a wide range of specialised equipment to demonstrate to our OT team. They were very knowledgeable about their equipment and were happy to answer all of our questions.
Catherine Mayhew
Last week my daughter received her new wheelchair (Quickie Iris) and SmartSeat Pro. I’m so grateful to Astris PME for their professionalism and attention to detail. Now Vicky-Marie has the Quickie Iris wheelchair which will benefit her scoliosis and travel in style. The SmartSeat Pro she loves so much where she can relax and interact with family and friends. Again thank you very much from the bottom of our hearts
Joanna Spanos
We have just received our Zippie Iris and it’s a life changing piece of equipment for our son. It’s comfortable, extremely supportive and better than we imagined. The customer care we have had with Astris PME has been incredible. Kind, caring and I always feel like they go above and beyond to make sure we are happy. We are super happy with my son’s new wheelchair and so pleased we sourced it from Astris PME. I would highly recommend them.
Mandi Smith
My 10yr old daughter has just received her new wheelchair in sparkly fluoro pink, with this seating system and it is awesome. We had a few hiccups at the start, but the always wonderful Astris PME came to the rescue – they always offer great service.
Louise Bedford
The NDIA funding process for my client’s standing frame has been a saga lasting over a year so we are all thrilled that it is now on order! I really appreciate all the assistance from the Astris PME for going above and beyond to assist me in trialling equipment. I look forward to continuing to work with Astris PME and congratulations to you all on great service and the personal touch.
Julie Lyons
I just wanted to give a big shout out to Astris PME for fitting my son's wheelchair and ensuring his comfort and safety was paramount. Their professionalism can only be matched by their attention to detail when finding the right product for my son. The product itself has exceeded all expectations we had for a seating system. Thank you Astris PME.
Elise Webber
Just wanted to say a huge thanks to Astris PME. They have gone to huge lengths to make sure my daughters wheelchair is suitable, and I can’t fault their service and care. Thanks guys, we will be seeing you again.
Tracy Gorman
I wanted to say a huge thank you to Astris PME and their devoted reps who have delivered and fitted many pieces of equipment for my daughter Annelise. We have just taken delivery of her new wheelchair which was so desperately needed. Astris PME goes above and beyond to make sure Annelise is positioned and comfortable in every piece of equipment she has delivered.
Donna Buda
A huge thank you to Astris PME for helping us with our Smartseat Pro chair! A super comfy but supportive couch that our Tulli girl loves to be in! A chair that supports her where she needs but also a chair to chill out and relax in, very well used chair especially when Tulli is unwell! She is so impressed with her chair! Thanks so much Astris PME for getting this chair to us quickly. Everyone is super jealous she has a recliner.
Bek Seabert
We want to extend a HUGE thank you to Astris PME for helping to get our beautiful daughter her Rifton Dynamic Walker in record time. She desperately needed it ASAP and the team made it happen! We are so grateful to have such a professional group of people dedicated to helping our children have the best possible life they can, buy providing them with the best possible equipment!! From the bottom of our hearts, THANK YOU!
Kristie Chambers
We are very happy with Rohan's new chair - he loves it and looks so comfortable in it. The process to purchase went very smoothly and the sales representative was very supportive and friendly. We thank you for the custom-made head rest that suits him so well. Thank you Astris PME.
Robina Kefford
We would really like to thank Astris PME for loaning our son Aston a wheelchair so he could be the Easter Bunny at his Granny's work on Sunday. It brought a lot of joy and happiness to so many people. Thank you so much Astris PME!!!
Morgan Capper
We were so excited to receive Xabian's new Smart Stander. Your thoughtful card was really nice and thank you for dropping the stander off to my office. Xabian is already benefitting from your equipment and hard work. Thank you from Xabian and our family.
Caddie Whitehead
Thank you to all of the Astris PME team who reconfigured a wheelchair for a child in Bali. The project would not have been so manageable or successful without their generous assistance.
Toni Blanch
My daughter’s new Rifton Activity Chair was delivered by Astris PME at her school recently. Now the chair will provide Vicky other options for positioning indoors at school when she needs a break from her wheelchair.
Joanna Spanos
Astris PME are fantastic - the best we’ve ever dealt with. We had to get through a few issues with NDIS to get my daughter’s new wheelchair, but once that was sorted the process was made easy by Astris PME. They couldn’t do enough for us.
Cathy Howe
Astris PME have been helping us over the past 6 years with wheelchairs and walkers for my son Koby. We wouldn’t go to any other company because Astris PME look after us so well and they have more trial equipment than anyone else. They are so reliable and never let us down.
Brodie Poole
Just wanted to say a huge thanks to Astris PME, as always for providing exemplary service in our equipment trial today... Jack loved flying in the hoist and standing in the Sit-to-Stand Bantam stander.
Natalie Radford
We would love to say a HUGE THANKS to Astris PME who helped us with the purchase of our son's Rifton Pacer. Their support, understanding and communication with us as a family was outstanding. All we wanted for Christmas this year was to see our precious child upright and beginning his path to independence and with Astris PME that was the best gift we received this year. We cannot recommend Astris PME more highly. You guys are the best!
Warwick Tandy
My son's equipment arrived on my birthday. It was the best present I've ever had! I can't thank Astris PME enough for everything they have done for us. This equipment is a life saver. It's going to make a huge difference to my son's life and help with his therapy.
Kamilia Kabbout
It has been an absolute delight working with Astris PME regarding the quote / trial process and delivery of equipment for my daughter Maddison. The Astris PME consultant demonstrated a great deal of patience with myself and Maddison who has very limited mobility. He explained every step to make her feel comfortable and his product knowledge was excellent. I would highly recommend Astris PME.
Sally Ryan
Thank you Astris PME for all your help and kindness towards my family, from the first day we came to see you for a trial you were very kind and comforting. You went above and beyond to help us understand Sophie's future needs in a practical and sensitive way. When I contacted you again to buy a Tumble Form chair out of pocket, you spent days going back and forth trying to find a chair that would suit Sophie in my budget. You made it happen which allowed us to afford a comfortable chair for Sophie to be able to play and interact with her brothers. Thank you again, you really did go above and beyond your job and your good heart touched us all. Forever grateful.
Aziz Family
I want to thank Astris PME for your help and assistance over the years. I have been using your service since I started as an OT 14 years ago and have learnt so much about scripting of manual wheelchairs and commodes from your team, so I really wanted to express my appreciation before I move on to my next role.
Elinor Tillman
It has been an absolute pleasure working with Astris PME to support and better the lives of our shared NDIS participants. Thank you for your guidance and patience with teaching me the ropes of the equipment world and scripting.
Taylor-Leigh Stacey
Our order was delivered today, and I just wanted to say thank you so much for the phenomenal service and delivery time of our order. It’s been a pleasure dealing with Astris PME and I will definitely be recommending you guys to friends. Please pass on my thanks to your team. Looking forward to dealing with you in the future should we need.
Stephanie Wain
Astris PME, its products and team are all so incredible. HIGHLY RECOMMENDED. You guys are like family to us. THANK YOU for always going above and beyond for your clients, it’s always such a pleasure even when it’s from behind a glass door for a no-contact delivery. I was very impressed. NO. 1 FAN FOR LIFE.
Crystal Roth
Thanks so much for setting up Tania’s chair today. She loves it, and we love that it supports her needs and can be adaptable for her. She seems super comfortable in her new chair. We greatly appreciate all that you guys do at Astris PME.
Karen Moss
This is a massive thank you to the beautiful people at Society 389 Charity Club for helping us with funding Richie’s pram that has a high low base as well for him to sit at the table with us as a family. This has been the most life changing addition to our family. Also a shout out to Astris PME. You were absolutely amazing - very caring and professional. Your help is greatly appreciated.
Kari Cameron
Our son Jaspa absolutely loves his Rifton Bike and getting out in the community. Thanks Astris PME for working together with our physiotherapist and assisting us with the process and delivery of this wonderful equipment.
Paula Jimmieson
I wanted to thank Astris PME for assisting us with the purchase of my son’s new Bingo Stroller. As this was our first time looking for equipment, I thought it was going to be a daunting process. However, with Astris PME’s professionalism, attention to detail and product knowledge it made our experience seamless and stress free, allowing us to find the best suited equipment. I have no reservations in recommending Astris PME. Once again, A BIG THANK YOU for your help.
Simone Mitrevski
Sending photos of Theo in his gravity chair and enjoying using the table during homeschooling. This table has been so life-changing and such a blessing for Theo. I'm forever grateful and wanted to say thank you again for making it possible, and I've let his school know how beneficial it's been for Theo.
Effie
We are so grateful for this equipment (xRover) and would love for others to be able to access it too! If we can possibly help inspire other families be able to seek funding for an xRover, we are more than happy to help. It's a total life changer for us and most importantly Jasper!
Beck Cowley